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ICT Project Lifecycle Management



Mega Oasis Technical Support Services begin wand end with the best possible advice. Our experienced Systems design consultants and experts analyze your aims and objectives and gain a clear understanding of the way which your business and its applications will need to use the ICT infrastructure. Then they put forward the best design to meet your needs. Our consultants are constantly keep up-to-date with the emergence of new technologies and their benefits. Our consultants have several responsibilities:
* Pre-Sales Advice and Consultancy: We work closely with our customers to produce cost- effective, scalable and reliable ICT Solutions and assist them in analyzing the suitability of new technologies for their intended applications.
* Implementation: Once a solution has been agreed upon, our consultants work with our Project Management Team to ensure smooth implementation of the project.
* Post-Sales Support: Acting as a Technical Account Manager for customers means working with them for a long period of time (typically years). This enables us to thoroughly understand each customer’s culture, business needs and ICT infrastructure. The benefit if this is that Mega Oasis can then offer a high level of effective support and advice. The support can be available round the clock, 365 days a year.
* Training: Our consultant can train your people to ensure familiarity with the new network before it goes live.